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What are the challenges faced by Medical transcriptionists?

Medical transcription services is a very competitive field that relies on a high rate of accuracy with a considerably good turnaround time. Hence, it's a given that medical transcriptionists are well-trained and sufficiently qualified to handle the work, and during this process, they are faced with a lot of challenges.

  • Accurately detailing the smallest information is essential since going off-track to the tiniest bit might have serious consequences with regard to patient care. There is no space for errors, and therefore, even a dictation error that may have been committed by a physician can be flagged by the transcriptionist in charge.
  • Managing to work with different accents and dialects that a transcriptionist might come across is tough. Globally, transcription work is being outsourced, and a transcriptionist, more often than not, is required to work with a foreign language. Though well trained, the employees may come across situations where they have to try and understand different accents from the ones in which they were trained while providing their best is a challenging work.
  • Due to some technical errors, transcriptionists may be required to work with substandard audio recordings. The audio may sometimes include background noises and so they will have to try and make do with what is available without compromising on quality. The provider may be interrupted during the dictation, and the audio may contain insignificant conversations. The transcriptionist cannot slack off during these moments but capture what is essential for a proper medical document. This affects a transcriptionist's turnaround time.
  • Many transcriptionists adopting the work-from-home pattern means that they must have some workable knowledge of the latest technologies and constantly update themselves regarding these so that they can resolve any technical issues as soon as possible so that their work is uninterrupted and patient documents are uploaded on time.

  • Most of the transcriptionists work on a fixed upload time. This leaves them with little to no flexibility in their routine, which is a difficult situation to handle when they are faced with unforeseen situations or emergencies. This leads to burnout among them.

  • Medical transcriptionists are required to constantly update their knowledge of medical terminologies and be in the know about developments in the medical field. This requires that they keep themselves educated and updated constantly.

  • The medical transcription services field relies on adhering strictly to the security rules that need to be followed. Medical transcriptionists have to take necessary steps to ensure that their systems are updated with the latest software to prevent security breaches.


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